Svirgdisru logoSvirgdisruConsumer Desk · UK

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Contact Us

Last updated 1 July 2026

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Orders, deliveries and refunds

Svirgdisru is a publisher, not a shop. We do not take payments, hold stock, ship parcels or issue refunds, and we have no access to merchant order systems. If your question is about an order you placed after clicking a link on this site, contact the merchant using the customer service address on your order confirmation email — they can resolve it far faster than we can. If they do not respond within ten business days, write to us and we will escalate it with our advertising contact.

General enquiries

Email [email protected]. We aim to reply within two business days, Monday to Friday, 09:00–17:00 UK time (excluding English bank holidays).

Which address to use

Telephone

Call us on +44 800 001 6627, Monday to Friday, 09:00–17:00 UK time. Calls are free from UK landlines and mobiles.

Postal address

Svirgdisru Ltd
1 Ceres View
Biggin Hill
Westerham
Kent TN16 3FA
United Kingdom

Post is collected weekly. For anything time-sensitive, please email instead.

What to include

To help us answer first time, please tell us: the page you were reading, the merchant and order reference if relevant, the date of purchase, what you expected to happen and what actually happened, and any screenshots or photographs. Never send us card numbers, passwords or copies of identity documents by email.

Corrections policy

If you believe something on this site is inaccurate or misleading, tell us and we will review it promptly. Where a factual error is confirmed we will correct the page and, where the error was material, add a dated note explaining what changed.

Complaints

Send complaints to editor@svirgdisru.com. We acknowledge within three business days and aim to give a full response within twenty. If you remain unhappy, you can contact the Advertising Standards Authority about advertising content, the Information Commissioner's Office about data protection, or the Citizens Advice consumer service about a purchase.